Tag
Architecture
Deep dives on agent platforms, real-time systems, and evaluation. RSS
Your Voice Agent Passed Every Eval. The Caller Hung Up.
Why transcripts miss voice AI failures, and how to evaluate acoustic quality, conversational timing, and human experience without a labeling army.
The Audio Gateway: The Production Pattern for Real-Time Voice AI
Split voice AI into a media plane that owns the real-time audio path and a business plane that owns meaning, joined by a small typed gRPC contract.
Voice AI: Fast and Dumb or Slow and Smart — Why Not Fast and Smart?
The Responder-Thinker pattern for production voice AI: a realtime model that stays present, specialist thinkers that get it right, backend mediation, and local VAD.